SCM started out in the traditional areas of purchasing, distribution and logistics in the manufacturing industry. However in the recent years, SCM have become an important part of the business strategy for the organizations in the Service industry as well. Companies have found that SCM in services is quite different from that in the manufacturing industry and hence new concepts have been studied during the past few years. In service supply chain, people form a significant component of the value delivery process with an increased focus of efficiency on management of capacity, flexibility of resources, information flows and service performance.
The panel discussion will bring out the latest developments in the supply chain in services as the experts with immense experience in this field discuss about the same.
Mr.Subhash Khare, Wipro Technologies
Subhash Khare is vice president and head, Central Staffing & Productivity, Wipro Technologies. He has 24 years of experience in the IT services industry and has been with Wipro for the last 19 years. An electronics engineer by education, he started his career with DCM and then worked with Telco (now Tata Motors) before joining Wipro.
Khare is a Six Sigma Master Black Belt and a frequent speaker at forums and conferences. He has authored articles on organizational process improvements and the book Optimizing the Organization, published in 2006 by Tata McGraw-Hill. Mr. Subhash has developed concepts around organizational metrics, efficiency, and productivity.
Mr. Srinivas is a Mechanical Engineer from Bangalore University, Bangalore, India and holds a MS (Mfg. systems Engg.) from Renssellaer Polytechnic Inst., NY.
Mr. Srinivas has over 20 years of experience in Analytics, Research and Quality. He joined Genpact in 2002 and has helped various businesses in data driven decision making in Marketing, Pricing, Operational risk and supply chain domains. He had earlier worked with Kirloskar Electric, Toyota Motor Corporation, India and GE Health Care (2-3 Years).
Currently, Mr. Srinivas leads the Analytics practice for manufacturing vertical for Genpact and his charter is to deliver significant business impact to our customers through data driven strategies.
Mr. Parag Chitalia, Director Global Operations & Supply Chain and Services Analytics, Dell
Mr. Chitalia has a bachelors from IIT Bombay and a Masters in Management Sciences from the Case Western Reserve University, USA. He has over 22 yrs Global Supply Chain Management both as a practitioner and a consultant.
Mr. Chitalia worked with Global Fortune 500 Cos. in Supply Chain Consulting at US for 16 yrs, and for the Asia Pacfic and Japan region for 3 years. For the last 3 Years, he led Dell International Services – the Services arm for Dell in India. He is the Director for Global Operations & Supply Chain and Services Analytics.
Mr. Rajnish Prasad, Vice President - Solution Execution Bangalore & Tokyo, SAP Labs India.
Rajnish Prasad is the Vice President, Custom Development at SAPLabs India, responsible for delivery of Custom Development projects across Asia Pacific and Japan, along with being the Executive Sponsor for Support Services for Custom Development, globally. Prior to this role, Rajnish was the Consulting Delivery Head at SAP India who has managed large and complex SAP projects since 1999. He has been involved in the Program Management of some of the light house projects of SAP India Consulting like Reliance, ONGC, OIL India, ITC, RPG, GAIL, Avayaglobalconnect, Wipro, amongst others.
Rajnish has 18 plus years of experience in Project Management, out of which for the last eleven and half years he has been with SAP. Rajnish is a Project Management Professional (PMP) certified through the PMI, USA and is a graduate from IIT Kharagpur, with a PGDBM from IIM, Bangalore.
Mr. Srikant J Rao, Sr VP Operations & GDN Procurement, Accenture
Mr. Rao is a Mechanical Engineer with specialization in Industrial Engineering & Management with around 20 years experience spanning Global Sourcing, Supply chain management, Business Process Re-engineering, ERP systems, Strategic Change and Quality systems in a variety of business set-ups in Engineering, Power, Oil & Gas, Pharma, FMCG and IT related sectors. Recipient of India e-Sourcing award instituted by FreeMarkets for distinctive leadership in pioneering e-Sourcing in India in 2002.
Mr. Rao is currently leading strategic Procurements across the Accenture Global Delivery Network and is responsible for Operational Excellence. He is a part of global Procurement leadership team and global steering committee for Delivery Excellence.